Supplier Information
The Melbourne Arts Precinct (MAP Co) is committed to transparent and accountable practices when seeking goods and services from suppliers, and to ensuring our procurement processes work effectively and fairly for all parties.
Suppliers can browse our Procurement Activity Plan to see procurement activities we have planned for the upcoming 12 months.
View the MAP Co Procurement Activity Plan 2024-25
For upcoming and current procurement opportunities please feel free to browse: www.tenders.vic.gov.au and www.tenderlink.com/fedsquare
Complaints Management
MAP Co has introduced a complaints management process to ensure that any concerns relating to a procurement process conducted by MAP Co can be addressed fairly.
If you wish to lodge a complaint about a procurement process, please email details of your complaint to the Policy, Strategy & Governance Team, via email: [email protected]
Please include the following details:
- your name and/or organisation’s contact details
- the procurement that the complaint relates to
- the basis for the complaint specifying the issues involved
- how the issues have affected the supplier
- any relevant background information
- the outcome desired by you or your organisation
- MAP Co will appoint an independent staff member to investigate your complaint.
- We will acknowledge your complaint within five (5) working days of its receipt and will seek to address the complaint within 20 working days of receipt. You may be contacted for further information and/or clarification of your concerns. If longer than 20 days is anticipated to be required, you will be advised accordingly.
- You will be provided with details of the outcome of the complaint investigation by email. If a satisfactory resolution to your complaint could not be reached, MAP Co will inform the VGPB within five (5) working days. If you are dissatisfied with MAP Co’s response to your procurement complaint, you may refer the matter to the VGPB for review via email to [email protected] or via letter addressed to the VGPB Board Chair at:
Victorian Government Purchasing Board
Department of Treasury and Finance
GPO Box 4379
Melbourne 3001 - MAP Co will disclose in its annual report the following information in relation to any complaint received: the procurement activity to which the complaint relates; the status of the complaint (resolved, still under investigation or could not be resolved).
Supplier Code of Conduct
The Victorian Government is committed to ethical, sustainable and socially responsible procurement and has implemented a Supplier Code of Conduct to ensure government suppliers meet a set of minimum ethical standards.
The code applies to MAP Co contracts, agreements and purchase orders for the supply of goods and services and construction works and services. Further details on the code are available from the VGPB website.
Purchase Order Terms & Conditions
MAP Co’s Purchase Order Terms & Conditions apply to any purchase orders issued by MAP Co unless the supplier is party to an agreement for the goods or services, in which case that agreement will apply.